The Long Welcome
Client Continuity Systems For Membership Businesses
We're an extension of your team and culture that helps you blend thoughtful hospitality with modern data and automation so members stay engaged without feeling marketed to.
What we do
Three pillars that keep your members engaged, year after year.
Continuity Programs
Tasteful touchpoints across the year that keep relationships warm.
Member Signals
Lightweight scoring to surface who needs attention now.
Integrations
We discuss and implement any necessary integrations. HubSpot/CRM, email, SMS, chat, POS so outreach is timely and consistent.
How it works
A simple, repeatable process that fits your operations.
Map the journey
Instrument the signals
Deploy touchpoints (email/SMS/mail/chat + staff prompts)
Analyze and optimize together
Once we are live, we'll meet for regular checkpoints to review the results and iterate. Your success is our success (cheesy, but true).
Who it's for
Built for high-trust membership businesses where relationships matter.
Get in touch
Tell us about your membership business and we'll follow up with ideas.